VERATAP LLC (the “Company”) is committed to maintaining robust privacy protections for its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us, and to assist you in making informed decisions when using our Service.
For the purposes of this Agreement:
- “Site” refers to the Company’s website, which can be accessed at www.veramoney.com, or our mobile application, Vera.
- “Service” refers to the Company’s services accessed via the Site, through which users can make money transfers.
- “We,” “us,” and “our” refer to the Company.
- “You” refers to you, as a user of our Site or Service.
By accessing our Site or using our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect two types of information: “Non-Personal Information” and “Personal Information."
- Non-Personal Information includes data that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, user preferences, and click data.
- Personal Information includes your name, email, phone number, address, date of birth, and social security number, which you provide through the registration process.
1. Information Collected via Technology
To activate the Service, you are required to submit your name, phone number, and email address. To use the Service thereafter, you may be required to provide additional personal information, such as your address, social security number, and date of birth. We also collect certain information automatically via technology to improve the quality of our Service. This may include:
- Referring URLs (the website you came from)
- Browser and device type
- Access date and time
- Interaction behavior (clicks, scrolls, time spent on pages)
We track this information using cookies—small text files with an anonymous unique identifier. These are stored on your device and allow us to collect data such as:
- User preferences and language settings
- Authentication tokens to maintain login sessions
- Pages visited and time spent on each page
- Interaction data (clicks, scrolling)
- Device, browser, and OS type
- IP address and geolocation
- Referral sources and user journeys
- App usage patterns to improve performance
We may use both persistent and session cookies. Persistent cookies remain on your device until deleted, while session cookies expire when your browser is closed. For example, we store a persistent cookie to track your login status so you don’t have to sign in every time you visit.
2. Information You Provide During Registration
To become a user of our Service, you will need to register and create a personal profile by submitting your email address, creating a username, and setting a password. By registering, you authorize us to collect, store, and use this information in accordance with this Privacy Policy.
3. Children’s Privacy
Our Site and Service are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13. If we become aware that we have inadvertently collected such information without parental consent, we will delete it promptly. If you believe we have collected such data, please contact us at legal@veramoney.com.
II. HOW WE USE AND SHARE INFORMATION
Personal Information — We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes without your consent.
We may share personal information with third-party vendors who perform services on our behalf, such as email delivery or analytics. These vendors are only allowed to use your information in accordance with our instructions and this Privacy Policy.
We may also use your personal information to:
- Respond to your inquiries
- Provide technical support
- Communicate updates, promotions, and offers
- Solicit user feedback
In limited circumstances, we may disclose personal information when required to:
- Comply with legal obligations
- Enforce our Terms of UseInvestigate fraud or security issues
- Protect the rights or safety of our users or the public
- Non-Personal Information
We use Non-Personal Information to:
- Analyze user behavior
- Improve our Service and user experience
- Generate aggregated usage reports
We may share aggregated, anonymized data with partners, advertisers, and third parties at our discretion.
In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to the acquiring entity. You acknowledge that such transfers are permissible under this Privacy Policy and may continue to be governed by it unless stated otherwise.
III. HOW WE PROTECT INFORMATION
We use a variety of security measures to protect your personal information, including:
- Password-protected accounts
- Secure Socket Layer (SSL) encryption
- Firewalls and intrusion detection
- Data access restrictions
While we strive to protect your data, no method of transmission or storage is 100% secure. By using our Service, you acknowledge and accept this risk.
IV. YOUR RIGHTS REGARDING PERSONAL INFORMATION
You may opt out of marketing communications at any time by:
- Clicking “unsubscribe” in marketing emails
- Changing your preferences in the app settings
Please note: Even if you opt out of marketing messages, we may continue to send administrative or account-related communications.
V. LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites or services. This Privacy Policy applies only to data collected by us. We are not responsible for the privacy practices or content of other websites. We encourage users to review the privacy policies of third-party sites before interacting with them.
VI. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes via:
- Email notice
- Prominent notice on our Site
Significant changes will take effect 30 days after notice. Non-material changes take effect immediately. Please review this page periodically to stay informed.
VII. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at:📧 support@veramoney.com
